Grow Your Business with VeeCard Referral Rewards

Why Use Referral Rewards?

Traditional referral programs often require merchants to create and distribute separate referral cards or referral coupons.

With VeeCard, there is no need for an additional referral card. Once the Referral Reward feature is activated, every customer card automatically becomes a referral card with its own unique referral code.

This makes your referral program simple to manage and easy for customers to participate in.

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What Is Referral Reward?

Once a Referral Reward is configured, every customer card receives a unique referral code.

When a new customer registers and provides a referral code from an existing customer, you can verify the referral inside VeeCard. After successful verification, the referral reward is automatically granted to the referrer.

No manual tracking, spreadsheets, or complicated workflows are required.

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How to Set Up Referral Rewards

Setting up a referral program only takes a few steps.

1. Create a Referral Reward

Choose the reward you want to give for a successful referral and specify how many rewards should be granted.

For example:

• 1 Free Coffee Coupon per successful referral
• 3 Loyalty Stamps per successful referral
• 10% Off Voucher per successful referral

2. Activate the Referral Program

Once a Referral Reward is created, the referral program becomes active.

A unique referral code will be generated for each customer and displayed in the Customer Card Details section during their next card update or visit.

3. Edit Referral Rewards Anytime

You can modify:

• The referral reward
• The number of rewards granted for each successful referral

These changes do not affect existing customer referral codes. Each customer's referral code remains unchanged.

4. Disable the Referral Program

You can delete the Referral Reward at any time.

After deletion:

• The referral program becomes inactive.
• Existing referral codes are no longer usable.
• Referral codes shown on customer cards will be removed during the customer's next card update.

Referral Rewards vs. Instant Rewards

Referral Rewards are designed to reward the referrer only.

If you would also like to reward the newly referred customer, you can use VeeCard's Instant Rewards feature after the referral is verified.

This approach provides greater flexibility because you can decide what reward to grant to each referred customer without changing your referral program settings.

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How to Verify a Referral

After a new customer registers, they can provide a referral code from the person who referred them.

Step 1: Open the Customer Profile

1. Scan the customer's card QR code.
2. Open the Stamp/Reward Hub.
3. Tap the Edit icon beside the customer name.

A Customer Profile window will appear.

Step 2: Enter the Referral Code

Enter the referral code provided by the customer and verify it.

Step 3: Automatic Reward Distribution

Once the referral code is successfully verified, two things happen immediately:

The Referrer Receives the Reward

The configured referral reward is automatically granted to the referring customer.

The Referral Is Marked as Verified

The referral code input field is replaced with a verification icon.

Tapping the verification icon allows you to view the name of the referrer associated with that referral.

Rewarding the Referred Customer

If you would like to reward the newly referred customer as well, simply grant an Instant Reward after verification.

Because Instant Rewards are separate from Referral Rewards, you have complete flexibility over what and when to reward.

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Important Tips

Referral Codes Are Generated During the Next Customer Update

When you activate a referral program, referral codes are not generated instantly for all existing customers.

Instead, each customer's referral code is generated when their card is updated during their next visit.

Referral Codes Are Removed During the Next Customer Update

Similarly, when you disable the referral program by deleting the Referral Reward, referral codes are not removed immediately from all customer cards.

The codes are removed when the customer's card is updated during a future visit.

Offline iPhones May Occasionally Delay Reward Updates

In rare cases, an iPhone belonging to a referrer may be offline when a referral is verified.

If this happens, the referral reward update may not appear immediately on the customer's card.

Don't worry—the reward is not lost.

The pending reward will be synchronized and added automatically the next time the customer's card receives an update.

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Turn Happy Customers into Brand Ambassadors

Referral Rewards help transform satisfied customers into active promoters of your business.

With no separate referral cards to manage, automatic referral tracking, instant verification, and flexible reward options, you can launch a referral program in minutes and let every customer become an advocate for your business.

Start your Referral Reward program today and let your customers help grow your business.